QuickBooks Error 15103 is a common issue encountered while downloading payroll or QuickBooks updates. This error usually indicates that the update process has been interrupted due to incorrect configurations, digital signature verification failure, or network-related problems. In this guide, we will explore the causes of QuickBooks Error 15103 and provide step-by-step solutions to resolve it.
Common Causes of QuickBooks Error 15103
Several factors may trigger this error, including:
Damaged QuickBooks Update Files – Corrupt update files can prevent the process from completing.
Incorrect Internet Explorer Settings – QuickBooks relies on Internet Explorer settings for secure downloads.
Failed Digital Signature Verification – Missing or invalid digital certificates can block updates.
Firewall or Security Software Restrictions – Security settings may prevent QuickBooks from connecting to update servers.
Incomplete QuickBooks Installation – A corrupted or incomplete installation may lead to update failures.
Read More:- QuickBooks payroll Error 40001
How to Fix QuickBooks Error 15103?
Follow these troubleshooting steps to resolve the issue:
1. Restart Your Computer and Run QuickBooks as an Administrator
Close all running applications.
Restart your computer.
Right-click on the QuickBooks Desktop icon and select Run as Administrator.
Try updating QuickBooks again.
2. Verify Internet Explorer Settings
Open Internet Explorer and navigate to Tools Internet Options.
Go to the Security tab and set it to Medium-High.
Under the Advanced tab, enable TLS 1.2 and disable TLS 1.0 1.1.
Click Apply, then OK, and restart QuickBooks.
3. Check Digital Signature Certificate
Navigate to
C:\Program Files\Intuit\QuickBooks.Locate QBW32.exe, right-click, and select Properties.
Click the Digital Signatures tab, select Intuit Inc., and click Details.
Choose View Certificate, then click Install Certificate.
Follow the on-screen instructions and restart your system.
4. Disable Firewall and Antivirus Temporarily
Open your firewall or antivirus settings.
Temporarily disable real-time protection.
Attempt to update QuickBooks again.
Re-enable firewall and antivirus after completing the update.
5. Download and Install Updates Manually
Close QuickBooks and go to Intuit’s official website.
Download the latest update for your QuickBooks version.
Run the downloaded file and follow the installation instructions.
Restart QuickBooks and verify if the issue is resolved.
6. Use QuickBooks Tool Hub
Download and install QuickBooks Tool Hub from Intuit’s website.
Open QuickBooks Tool Hub and navigate to Program Problems.
Click Quick Fix My Program and wait for the tool to resolve issues.
Restart QuickBooks and try updating again.
Read More:- QuickBooks Error 6150
Preventing QuickBooks Error 15103 in the Future
To avoid encountering this issue again:
Regularly update QuickBooks and payroll tax tables.
Keep Windows and security software up to date.
Ensure QuickBooks has necessary firewall and network permissions.
Periodically verify and install QuickBooks digital certificates.
Read More:- QuickBooks Error 1712
Conclusion
QuickBooks Error 15103 can be frustrating, but by following these troubleshooting steps, you can resolve it effectively. If the issue persists, consider reaching out to QuickBooks Support for further assistance.
