Unwrapping the Truth Behind "Free Postage"

You know "free postage" is never really free right? #SorryNotSorry

The Illusion of 'Free'

First off, let’s tackle the elephant in the room: Is postage ever truly free? Matter of factly, NO! The cost of sending packages is very real, and businesses must cover this expense one way or another. Many shops choose to roll this cost into the price of their products, offering what appears to be 'free' postage. But this often means you're paying more per item, especially if you're buying multiple items in one go.

Our Approach: Clarity and Fairness

At Teal Fox Designs (TFD), we cherish transparency and honesty – it's in the heart of everything we do. We believe in showing you exactly what you're paying for and that includes postage.

Here’s why:

• Transparency: Separating postage costs from our products ensures you know exactly where your pennies are going. No hidden fees or inflated product prices.
• Fair Pricing: When you purchase multiple items, combining them into a single shipment saves on postage. We pass these savings directly back to you, rather than hiding them in inflated product prices. We let our website work out the best postage options for you based on the size/weight/value of your order.
• Empowerment Through Information: We empower you with the full knowledge of your spending, enabling better decision-making. You might choose a different shipping method, decide to bundle products to save on postage, or even pick up your items if you’re local.

Why Not Just Include It?

You might wonder, "Wouldn’t it be simpler to just include postage in the price?"  I'm not even sure it's simpler...it's definitely not fairer. Our ethos is built on fairness and transparency. We want you to see exactly what you’re paying for and feel confident in the value you’re receiving. This approach also allows us to price our products more competitively, giving you the best products for the pennies you're handing over. See the image to show you the cost saving YOU get by paying for your postage separately with TFD. A saving of over TEN POUNDS! You could afford to buy more Merch with that! 

Keeping postage separate also means whenever couriers/postal companies update (either increase or decrease) their shipping costs I can get them updated automatically rather than spend time adjusting EVERY. SINGLE. PRODUCT. Which means I'm saving time - which then passes on to you in a cost saving, because Time = Money.

Growing Together

We believe that building trust through honesty is not just good business practice; it’s a way of life.

We're here to make your shopping experience as clear and straightforward as possible. So, the next time you see the separate postage cost on your order, know that it's part of our pledge to ensure transparency, fairness, and savings for our amazing community. You can always keep an eye on your postage costs throughout your "adding to cart" session as it auto updates at basket level. No need to log in or enter any details, the price is there for you to see. We don't keep it a secret!

If you're ever unsure of the calculated postage cost that shows you can message us and we can check. We are humans after all and we do occasionally make the odd error with weights/sizes meaning it throws the calculation out. 

I hope this has helped you get your head around why we, and others, don't include the postage/shipping costs in the products. Who knows, you might even reconsider some purchases elsewhere too.

Thank you for your continued support and understanding. Here’s to many more adventures together – postage and all!

You can check out the pricing costs for different products and bundles on our website and just check your basket for the postage cost.